Job Description:
The primary goal of this role is to engage families with the Hope & Home community – help foster families make connections with each other, with resources, and with Hope & Home as a whole. Ideal candidates will love working with both children and adults and be able to demonstrate thoughtfulness, empathy, and hospitality in all interactions.
This role will carry a caseload of Support Groups, focusing their efforts to support the families in those groups. They will also share responsibilities of front desk coverage, event preparation and engagement, leading childcare activities for their assigned groups, as well as wrap-around family supports.
Note: Part-time. Approximately 20 hours per week (can vary 15-25, depending on availability). Hours will include at least one evening per week (5pm-9pm, scheduled in advance). Additional evening and weekend hours will be expected of this position for scheduled events or as-needed placement support.
Location: 4945 North 30th Street, Colorado Springs, CO
Salary: $18.00 per hour
Responsibilities Include:
Family Support for a Caseload of Families:
The Hope Worker is responsible for providing practical, wrap-around supports to families. Caseload of approx. 50-80 families.
- Placement Support: The Hope Worker is responsible for coordinating resources and practical supports, as well as providing friendly and thoughtful emotional support and check-ins at initial placement, during placement, and after return home.
- Support Groups: The Hope Worker Team will be the hosts for assigned support groups. In coordination with the region’s Program Manager, they are responsible for the preparation, execution, and follow-up of each group for adults, children, teens, foster parent leaders, volunteers, and staff. In this capacity, ideal staff would have experience working with children and teens.
- Ongoing Foster Family Support: TheHope Worker is responsible for maintaining regular contact with families on their caseload through encouragement, thoughtful connection, and practical supports.
Program and Marketing Support:
This role is a part of the Program Team, as such, general support around resources, volunteers, events, building use, etc. will be required. This role is also responsible for providing “overlap” between clinical and marketing departments, sharing appropriate stories and content for various marketing needs.
- Front Desk: This role will be responsible for the front desk role and associated responsibilities for 8 hours/week. This staffing allows for a friendly face who knows children and families to be able to greet families and kids.
- Events: This role will be responsible for helping prepare and execute events for foster families. Attendance is mandatory at family/community events.
Skills and Abilities:
- Effective communication skills. Well written, thoughtful, and thorough communication.
- Loves children and comfortable leading others around work with children.
- Self-motivated and able to prioritize duties.
- Able to work well with others.
- Demonstrates integrity.
- Able to set and maintain interpersonal boundaries.
- Gracious towards others. Engaging and high-functioning people skills.
- Highly organized.
- Comfortable with technology and able to learn new programs quickly.
*This role is not “clinical” and should refrain from giving families explicit clinical advice or instruction. It will be important for this position to keep clear distinctions between these roles.
Certifications/Requirements:
- Must be at least 18 years of age, 21 and older preferred
- Must complete CPR and First Aid training (upon hiring)
- Must complete Hope & Home orientation and training (upon hiring)
- Employee will often lift and/or move up to 50 lbs. Full mobility is required.
Benefit Information:
Part-time employees at Hope & Home are eligible for the following benefits:
- Paid time off accruing immediately upon start of work and useable once accrued.
- Company paid life insurance, with employee option to add additional coverage and long-term disability coverage (if working 20 or more hours per week).
- Enrollment in 401K after working at least one year AND 1,000 hours, beginning the quarter following eligibility (must be 21 years of age to participate)
Please Note: Hope & Home’s benefit package is contributory. An employee is responsible for a portion of the monthly premium automatically deducted from the employee’s paycheck.
About Hope & Home:
As a nondenominational Christian charity, Hope & Home trains and actively supports foster families all across Colorado. Abused and neglected children who’ve been removed from their birth homes get a stable and nurturing family to live with until it’s safe to go home again, or — when that safety isn’t possible — a family to give them a “forever home” through adoption.